Terms of Use

Welcome to the official online store of Floaic. This website and all related digital services (collectively referred to as the "Site") are operated by Hubei Kailin Technology Co., Ltd. These Terms of Use establish the rules and conditions governing your access and use of our platform. Please note that purchases of our jewelry products are also subject to our separate Terms of Purchase.

By accessing, browsing, or placing an order through our Site, you confirm that you have read, understood, and agreed to these terms. If you do not accept any part of these conditions, please discontinue use of our website.

1. Accuracy and Authenticity of Information

When submitting information through our Site, you confirm that all personal, payment, and contact details provided are accurate, complete, and current. You are responsible for updating your information whenever changes occur.

2. Privacy and Data Management

Protecting customer information is an important part of our operations. Details regarding the collection, use, and protection of personal information are described in our Privacy Policy. By browsing our website, contacting our team, or placing an order, you acknowledge and agree to our data handling practices.

3. Proprietary Rights and Acceptable Use

All content displayed on the Floaic website, including product images, brand materials, written content, website designs, and technical elements, belongs to Hubei Kailin Technology Co., Ltd. and is protected under applicable intellectual property laws.

We provide users with a limited, non-exclusive, non-transferable right to access the website for personal shopping purposes only. Without prior written authorization, you may not:

• Copy, reproduce, distribute, or use website content for commercial purposes.

• Duplicate, mirror, or reproduce the design or structure of our website.

• Introduce harmful software, malicious code, or security threats.

• Use automated tools, crawlers, or data extraction systems to collect website information.

• Conduct activities that may negatively affect website performance or security.

We reserve the right to restrict access, suspend accounts, or refuse service if these rules are violated.

4. User Submissions and Feedback

If you submit reviews, comments, images, or other content through our Site, you are responsible for ensuring that such content is lawful and does not violate third-party rights.

You may not submit content that is misleading, offensive, fraudulent, defamatory, or infringing. Providing false identity information for submission purposes is prohibited.

By submitting content to our Site, you grant Floaic a worldwide, royalty-free license to use, display, modify, and distribute such content for business and promotional purposes.

5. Outbound Web Links

Our website may contain links to third-party websites for additional convenience. Floaic does not control these external websites and is not responsible for their content, services, privacy practices, or operations. Accessing third-party websites is done at your own discretion.

6. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOAIC PROVIDES THIS WEBSITE AND ITS PRODUCTS ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DO NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS OPERATE WITHOUT INTERRUPTION, ERRORS, OR SECURITY ISSUES.

WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

7. Limitation of Liability

BY USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU ASSUME RESPONSIBILITY FOR ASSOCIATED RISKS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Hubei Kailin Technology Co., Ltd. AND ITS PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM:

(A) WEBSITE INTERRUPTIONS;
(B) PURCHASE OR USE OF OUR PRODUCTS;
(C) SECURITY INCIDENTS; OR
(D) NETWORK OR COMMUNICATION FAILURES.

Any legal claim related to website use must be submitted within one (1) year from the event giving rise to the claim.

8. Indemnification

You agree to defend, compensate, and hold Hubei Kailin Technology Co., Ltd. harmless from claims, losses, damages, liabilities, or expenses resulting from your violation of these terms, unlawful activities, or infringement of third-party rights.

9. Electronic Agreements and Communications

By using our website or communicating with our support team, you agree to receive electronic communications from Floaic. Digital notices, agreements, and policy updates satisfy applicable requirements for written communication.

10. Intellectual Property Infringement Claims

Floaic respects intellectual property rights. If you believe that copyrighted material has been improperly used on our website, please provide a formal notice containing:

• Your physical or electronic signature.

• Identification of the copyrighted material and the related website location.

• Your contact information, including email and telephone number.

• A statement confirming that you believe the use of the material is unauthorized.

11. Force Majeure (Unforeseen Events)

Floaic will not be responsible for delays or failures caused by circumstances beyond reasonable control, including natural disasters, public emergencies, labor disputes, extreme weather, or major supply chain disruptions.

12. Transfer of Title and Risk of Loss

Once purchased products are transferred to the designated shipping carrier, responsibility for transportation risks may transfer according to applicable shipping terms.

13. Governing Law and Jurisdiction

These Terms of Use and related transactions shall be governed and interpreted according to applicable laws of the United States. Any disputes arising from website usage shall be handled according to applicable legal procedures.

14. Severability and Assignment

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain effective. Users may not transfer their rights under these Terms without prior written approval. Floaic reserves the right to assign or transfer these Terms when necessary.

15. Entire Agreement

These Terms represent the complete agreement between you and Hubei Kailin Technology Co., Ltd. regarding your use of the website and replace any previous agreements or communications related to this subject.

16. Corporate Entity & Contact Details

For questions or additional information regarding these website policies, please contact our administrative team:

Brand Name: Floaic

Corporate Entity: Hubei Kailin Technology Co., Ltd.

Headquarters Address: Room 712, Building 1, Biyu Huating, Hengda Road, Renmin Road, Xiangyang City, Hubei Province, China

Support Email: service@floaic.com

Client Hotline: +86 710 3825589