Privacy Notice
Privacy Notice
Privacy Policy
Effective Revision Date: July 2026
At Floaic, operated under the registered business entity of Hubei Kailin Technology Co., Ltd., protecting your personal privacy is an important responsibility. This Privacy Policy explains our practices regarding the collection, use, and protection of personal information provided when you browse our online jewelry store and use our services.
1. Categories of Collected Information
To provide a secure and personalized shopping experience, we may collect different categories of customer information:
User-Provided Information: When placing an order or creating an account, we may collect necessary details such as your name, delivery address, email address, and contact information.
Payment Processing Information: All payment transactions are securely processed through authorized third-party payment providers. Floaic does not store, access, or manage complete payment card numbers or security codes through our internal systems.
Automated Technical Information: When you visit our website, standard technologies may automatically collect technical information such as IP address, browser type, device information, and website interaction records.
2. Use of Collected Information
The information we collect is used only for legitimate operational and service-related purposes:
Order Processing: To complete purchases, arrange product shipment, and provide order status updates.
Website Improvement: To understand customer behavior, improve website functionality, and optimize product presentation.
Customer Communication: To provide order confirmations, service responses, and promotional communications where you have provided consent.
Security Protection: To identify potential risks, prevent fraudulent activity, and maintain a safe online shopping environment.
3. Data Protection Safeguards
Encryption Technology: Sensitive information transmitted through our website is protected through secure encryption methods.
Internal Security Controls: Access to customer information is limited to authorized personnel who are required to maintain confidentiality.
Payment Compliance: We cooperate with trusted payment providers that follow applicable payment security requirements.
4. Third-Party Disclosures & Marketing
Floaic does not sell or rent personal information to third parties for financial purposes. We may share limited information with trusted service providers when necessary for website operation, analytics, and marketing activities.
Digital Advertising Partners: We may work with external advertising and analytics platforms to improve campaign performance and understand website usage. Their privacy practices are managed independently:
-
AppLovin: Used for advertising delivery and campaign performance measurement.
-
Meta Platforms: Used for social media features and audience insights.
-
Google Services: Used for website analytics and search-related optimization.
5. Cookie Deployment
Our online store uses first-party and third-party cookies to:
-
Remember items placed in your shopping cart.
-
Analyze overall website usage and customer engagement.
-
Support personalized advertising through selected marketing platforms.
Note: You may manage or disable cookies through your browser settings. Certain website features may be affected if cookies are restricted.
6. Protection of Minors (COPPA)
Our jewelry website is intended for adult customers. We do not knowingly collect personal information from children under 13 years old. If we discover that such information has been provided unintentionally, we will take reasonable steps to remove it from our records.
7. CalOPPA Compliance
In accordance with the California Online Privacy Protection Act:
-
Visitors may browse our website without submitting personal information before making a purchase.
-
A permanent link to this Privacy Policy is available in our website footer.
-
Our website respects applicable "Do Not Track" (DNT) browser preferences.
8. GDPR Rights (European Union Consumers)
For customers located in the European Economic Area (EEA), Floaic respects applicable rights under the General Data Protection Regulation. You may request access, correction, or deletion of your personal information by contacting our support team at:
9. CCPA / CPRA Consumer Rights
California residents may have additional rights under applicable privacy regulations:
The Right to Know: You may request information regarding the categories of personal information collected by us.
The Right to Opt-Out: You may request limitations on certain data sharing activities related to advertising and marketing services.
10. Data Breach Response Plan
If a security incident affects customer information, Floaic will take appropriate response measures:
-
Affected customers may receive notifications through available communication methods.
-
Additional updates may be provided through our website when necessary.
11. CAN-SPAM Act Adherence
We respect customer preferences regarding email communications:
-
Promotional emails contain accurate and transparent sender information.
-
Marketing emails include a clear unsubscribe option.
-
Opt-out requests are processed promptly.
12. Corporate Entity Contact Information
If you have questions or need additional information regarding this Privacy Policy or our data practices, please contact our team:
Brand Name: Floaic
Corporate Entity: Hubei Kailin Technology Co., Ltd.
Registered Headquarters: Room 712, Building 1, Biyu Huating, Hengda Road, Renmin Road, Xiangyang City, Hubei Province, China
Official Support Email: service@floaic.com
Client Care Line: +86 710 3825589